If you’re in the business of making and selling something, improving the customer experience is an essential focus, now more than ever, with the world’s essential pivot toward online experiences. While every enterprise will have their own key focus areas, needs and approaches, the 2020 Update from 451 Research highlights some elements of CX trends that will drive success or lead to failure.
Digital transformation may have once been something discussed only in tech circles, but the pandemic has shown that the world has changed and everyone — from school children to doctors — need digital in order to live their lives.
One emerging trend in the Covid altered landscape of mid 2020 is that the telecom industry is not just unscathed – it shows us an inspiring snapshot of companies grabbing the reins of technology leadership.
We recently convened an architectural round table panel on BrightTALK to share successes from leaders in Online Gaming, eCommerce and Recruiting. In this post, we’ll explain why being able to scale is important; explain how each of these companies approached it; and how you might be able to emulate their triumphs.
As we all know; the world is markedly different today than it was in early March of this year; and one of the things that are seeing first hand is the quickening pace in the usage of real-time payments, where money is digitally deposited into another account instantly.
So much has changed in the last few weeks that it seems like we are living in a different world from what we saw before all this craziness started. Regardless of where one is, things have changed for the worse for so many industries, organizations and individuals that it would take more than a keen pair of eyes to find anything positive; much like finding a needle in a haystack.
It’s no secret that in today’s data tsunami, every C-Suite executive (and those that support them) has to have a point of view on how to not just protect, but utilize their customers’ data.
Aerospike’s Sherry Prescott-Willis was recently named to the Silicon Valley Business Journal’s “Women of Influence, Class of 2020.” We are thrilled to see her receive this well-deserved distinction.
The promise of the cloud is access to resources that enable agility in the face of a changing world. I can get the resources I need when I need them without massive upfront commitments.
Business stakeholders are demanding real-time data faster to keep up with customers, competitors, and partners. Enterprises often cite support for real-time as a top data management and analytics requirement, especially as users increasingly adopt modern business apps and streaming insights solutions.