cloud managed services

« Back to Glossary Index

What are cloud managed services?

Cloud managed services are a set of applications or utilities that are provided to end users typically via a web interface in the cloud. These services can provide a wide range of business or technical functions that hide the complexity of cloud platform management and control. This can include migration, maintenance and optimization.

Cloud managed services can help businesses achieve greater agility and efficiency with essential business processes without having to hire and train a technical team to keep those systems running.

Cloud managed services typically operate in public and hybrid cloud environments. One organization may decide to have their entire infrastructure in the cloud, while others only want their CRM solutions. Cloud managed services can take on various tasks, such as engineering on demand, operations management, continuous support, hosting and implementation.

The benefits of cloud managed services include lower infrastructure costs, elastic scalability, more predictable pricing, automatic upgrades, disaster recovery support, and enhanced availability and security.