Help with diagnosing and fixing commonly seen issues.
Error code -8
Issue: starting the Aerospike Graph Service returns error code
Possible causes: AGS cannot reach the Aerospike Database instance it needs to connect to. This may be due to:
Incorrect TLS configuration. If you are using TLS, verify that your certificates are in order and that your KeyStore/TrustStore are reachable. See TLS Setup for more information.
Incorrect DNS configuration. Verify that the DNS on your Graph server can resolve the IP address of the Aerospike Database server.
The Aerospike server may be in a stop-writes state. See the stop-writes KB article for more information.