Customers might buy more, or they might churn at a moment's notice
While there are more customer touchpoints than ever before, there are also more choices for them. That’s why organizations need to delight each customer intelligenty and contextually to get increase their loyalty and buy more with you, lest they churn and become your competitor’s new customer. The challenge is you need to integrate data silos from different data sources, both at the edge and from existing systems of record in real-time. This is not typically not easy – nor is analyzing it in real time at the edge to formulate targeted offers and recommendations.
Benefits of Aerospike for your Customer 360 solution
The Aerospike real-time data platform allows organizations to seamlessly use big data customer profile data and historical data with AI/ML at scale to predict customer needs, behaviors and to provide real time personalized relevant offers. Aerospike can power all your customer real-time touchpoints with real-time offers at the right time so you can increase revenue and stimulate new customer growth.
Deliver immersive, personalized experiences to tens-of-millions of users globally.
Prevent customers from churning and execute special offers instead.
Increase upsell and cross-sell opportunities as users interact with your platform.
Develop an easily accessible, current, fast and complete data store that systems of activation can query.
Lower abandonment rates while increasing add-ons.
Conduct targeted omni-channel marketing campaigns based on user behavior.